Privacy Policy
Last Updated: 29 May 2026
Propella is a trading name of House of Tome Limited (“Propella”, “we”, “us” or “our”).
We are committed to protecting your privacy and handling personal information responsibly and securely.
This Privacy Policy explains how we collect, use and protect personal information through our website and in the course of providing our tour management, logistics and touring support services.
Who We Are
Propella is a trading name of House of Tome Limited, a company registered in England and Wales (Company Number: 10305800).
Registered Office:
19-20 Bourne Court
Southend Road
Woodford Green
Essex
IG8 8HD
For any privacy-related enquiries, please contact:
Information We May Collect
Website Visitors
When you visit our website, we may collect:
Your name and contact details if you contact us directly
Technical information such as IP address, browser type and device information
Website usage information through analytics tools
Information submitted through contact forms or email enquiries
Clients, Artists, Crew and Business Contacts
As part of providing tour management, logistics and touring support services, we may process information including:
Names
Email addresses
Telephone numbers
Travel itineraries
Accommodation details
Emergency contact information
Passport information
Visa and immigration information
Dates of birth
Nationality information
Tour schedules and operational information
We only collect information that is reasonably necessary to provide our services.
How We Use Information
We may use personal information to:
Respond to enquiries
Deliver tour management and touring support services
Arrange travel, accommodation and logistics
Coordinate with venues, promoters, suppliers and service providers
Assist with visa and immigration requirements
Manage touring operations and schedules
Maintain business records
Improve our website and services
We do not sell personal information to third parties.
Sharing Information
Where necessary to deliver our services, we may share relevant information with:
Airlines and travel providers
Hotels and accommodation providers
Visa and immigration service providers
Promoters and venues
Production suppliers and contractors
Freight and logistics providers
Professional advisers where required
We only share information that is reasonably necessary for the delivery of the relevant service.
International Transfers
Due to the nature of international touring, personal information may occasionally be transferred outside the United Kingdom.
Where this occurs, we take reasonable steps to ensure that information is handled securely and only for legitimate touring and operational purposes.
Website Analytics and Cookies
Our website may use cookies and analytics tools to understand how visitors use the site and to improve performance.
These tools may collect information such as pages viewed, time spent on the site and general location information.
You can control cookies through your browser settings.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
While we take security seriously, no method of storing or transmitting information can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations and maintain appropriate business records.
Your Rights
Under applicable data protection laws, including the UK GDPR, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information
Object to certain processing activities
Request a copy of information we hold about you
To exercise any of these rights, please contact us using the details above.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact
If you have any questions about this Privacy Policy or how we handle personal information, please contact:
Propella is a trading name of House of Tome Limited.